QUOTE OF THE MONTH
"YOUR GROWTH FRIGHTENS PEOPLE WHO HAVE NO
PLANS OF CHANGING, SEPARATE TO ELEVATE"
Highpoint Instinct Co. was founded in 2018 on the ideas and strive of Charlie Hidalgo wanting to create a brand based from his hometown in Marin County, CA.
During a rough downfall of self criticism and exterior speculation, Hidalgo came up with the idea of Highpoint from a simple logo he made on his laptop. At the time, Hidalgo was attending community college but due to dealing with Generalized Anxiety Disorder, the pressures of finding a well paid career that will support him for the rest of his life mounted in his mind which lead to excessive overthinking and affected him gravely mentally and physically to the point where he discontinued with his education.
Hidalgo was studying for graphic design, but soon was brought down from the opinions of others that it wasn't a well paid career. From that, he switched to dental hygiene and things got worse. So much criticism was brought up because Hidalgo's loved ones knew that it wasn't something he truly desired. Eventually all the negative energy piled up and took over Hidalgo's state of mind. But one thing about Hidalgo is that he always found a way to bounce back from defeat. And this is where Highpoint was born.
From that logo, he was inspired of how the incorporation of the mountain represented so much more meaning than just a basic vector. He saw that the peak of the mountain is where everyone wants to be, to breathe in the fresh air and admire the view. But to get to the top, you must first walk the trail. Ups and Downs, stumbles, falls, wanting to turn around, are all factors of how Hidalgo sees the path of life and success. Surpassing and learning from these challenges is what brings us to the top, and one must come back down the mountain to repeat the process towards a new challenge that will soon be seen as an opportunity.
Our core foundation at Highpoint Instinct Co. is based on the mission to spread awareness and the importance of mental and physical health within the challenges and fears in today’s modern society. Whether it's losing weight, trying out for a sport, coping with anxiety or depression, etc. Learning, taking action and staying dedicated will bring us to the top. The solution is within ourselves.
NOTE: WE ARE NOT RESPONSIBLE FOR IMPROPER CARE
WE RECOMMEND AIR DRYING FOR BEST RESULTS, FLIP ITEMS INSIDE OUT BEFORE WASH.
30 DAY RETURN POLICY: IF FOR ANY REASON YOU WANT TO RETURN OR EXCHANGE ONE OF OUR ITEMS, THE ITEM MUST HAVE TAGS STILL ON IT AND YOU NEED
PROOF OF PURCHASE, SUCH AS A RECEIPT OR ORDER NUMBER.
IF THE TAGS ARE REMOVED, OR IS TAMPERED WITH AND PUT BACK ON, WE WILL NOT ACCEPT IT.
IF ITEM IS STILL IN GOOD CONDITION WITH TAGS STILL ON, WE WILL REFUND YOU YOUR MONEY THROUGH WHICHEVER WAY YOU PAID (CASH, VENMO, PAYPAL, CREDIT OR DEBIT) OR EXCHANGE SIZE FOR YOU.
FOR LOCAL RETURNS (WITHIN MARIN COUNTY), contact us and we will be happy to swing by and pick it up for an exchange or refund!
FOR ONLINE RETURNS, we will send you a USPS return label that you will tape onto the box you received from us, and then you drop it off at a local USPS store. We will charge you $8 for the return shipping label before we proceed the refund, or if you want to create your own shipping label and send it to us, that works too.
FOR LOCAL EXCHANGES (WITHIN MARIN COUNTY), contact us and we will bring your new size to you and will accept the previous size you ordered first if the tags are still on.
FOR ONLINE EXCHANGES, send back the item(s) in the box or packaging that it came in with tags on. Create a shipping label and send it back to us, or we can send you the return shipping label for a charge of $8. Once we receive and inspect your return, we will then approve the refund and ship you your new size.
Thank you so much for the support, unfortunately these things happen when it comes to retail but we will fix and learn from our errors to provide you with top quality apparel and items, and to improve our brand services in each aspect.